TERMS & CONDITIONS FOR WHOLESALE CUSTOMERS

Orders

• A minimum first order of $1,500 is required per store, which can be spent across all categories. If a customer would like to stock in multiple locations, each store must meet the minimum first order spend of $1,500.

• Reorders within a season can be of any size or spend. Minimum order each season needs to meet the $1,500 minimum.

• Once placed, orders have a 7-day grace period where changes can be made. Change requests cannot be made after 7 days and orders must be accepted as placed.

  Payment

• All orders must be paid in full before dispatch, we will email you prior to each shipment requesting payment.

• Payments can be made via EFT or Credit Card.

• Payment is required within 7 days of invoice being sent; any unpaid orders may result in cancellation. If orders are not paid for once accepted, this may lead to future orders not being accepted.

  Delivery

• Orders will be shipped via a courier service which will incur a freight charge. Rest assured that we will do our best to get the best possible price for you.

• For international customers, please note we are happy to work with your own provider/freight forwarder or provide a freight quote from our preferred suppliers.

  Returns and Exchanges

• Please note we do not accept returns or exchanges on wholesale accounts for change of mind.

• Please notify Bonnie and Neil of any delivery issues or faulty items within 7 days of delivery.